Welcome to Delphix self-service
The Delphix Engine has greatly improved the speed at which end users can get the data that they need. While end-users reap the benefits, they do not typically interact with the Delphix Engine directly, nor are they necessarily even aware that they are using it. End users most commonly file tickets for data management operations and wait for the tickets to be serviced by their IT organization. Delphix data management workflows allow database administrators (DBAs) to respond to these tickets much more quickly and reliably, but DBAs are often overloaded, and resolving high-priority issues takes precedence over requests from users. Requiring interactions between users and IT for every data operation is inefficient and can lead to unwanted delays.
The goal of Delphix Self-Service is to create a clear separation of IT infrastructure and data management. As with the current Delphix Engine, IT administrators and DBAs continue to control decisions about how resources such as virtual databases (VDBs) and vFiles are allocated. However, with Delphix Self-Service, administrators can also assign these resources directly to a user. A user has the ability to control what data their container presents, even though the details of the physical resources are hidden from them. This separation of roles empowers Delphix Self-Service users to get the data they need, when they need it while providing administrators with the controls to ensure resources are accounted for appropriately.
User roles and permissions
Delphix Self-Service has two types of users:
Admin users have full access to all report data and can configure Delphix Self-Service, additionally, they can:
use the Delphix Engine to add/delete users
change tunable settings
create and assign data templates and containers
Data users have access to production data provided in a data container. The data container provides these users with a playground in which to work with data using the Self-Service Toolbar.
Access Delphix Self-Service by opening a web browser and using the IP address or DNS qualified hostname.
Login with the Delphix Admin User ID and Password provided for you.
Upon successful login, you should be able to click on your username at the top right corner and select a Self-service view from the dropdown menu. This will open the Delphix Self-Service interface.